[Micronet] AirBears2 problem - not prompting for user name and password

classic Classic list List threaded Threaded
11 messages Options
Reply | Threaded
Open this post in threaded view
|

[Micronet] AirBears2 problem - not prompting for user name and password

Yoon Lee-3
Hi all,

I'm trying to connect to AirBears2, but when selected, AirBears2 doesn't prompted for user name and password.  It just comes up that it can't connect.  

It's a brand new device - Windows Surface 3 with Windows 8.1 Pro.  Never connected to AirBears2 before.   There is no option to 'Forget this network'    It connects to other networks fine, for example, AirBears and home network.

Have anyone run into this problem?  If so, do you have solution?

Thanks,

Yoon
--
Yoon Lee
System Administrator
Civil and Environmental Engineering, UC Berkeley
705 Davis Hall
Berkeley, CA 94720
TEL: (510) 643-2293
Email:  [hidden email]

 
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

http://micronet.berkeley.edu

Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
Reply | Threaded
Open this post in threaded view
|

Re: [Micronet] AirBears2 problem - not prompting for user name and password

Isaac Orr
Yoon,

There is a known issue with Surface Pro 3's on some types of enterprise wifi networks. Airbears2 is one of those types of network.

We're working with the vendors involved to resolve the problem.

iso

On Wednesday, March 4, 2015, Yoon Lee <[hidden email]> wrote:
Hi all,

I'm trying to connect to AirBears2, but when selected, AirBears2 doesn't prompted for user name and password.  It just comes up that it can't connect.  

It's a brand new device - Windows Surface 3 with Windows 8.1 Pro.  Never connected to AirBears2 before.   There is no option to 'Forget this network'    It connects to other networks fine, for example, AirBears and home network.

Have anyone run into this problem?  If so, do you have solution?

Thanks,

Yoon
--
Yoon Lee
System Administrator
Civil and Environmental Engineering, UC Berkeley
705 Davis Hall
Berkeley, CA 94720
TEL: (510) 643-2293
Email:  <a href="javascript:_e(%7B%7D,&#39;cvml&#39;,&#39;yoonlee@ce.berkeley.edu&#39;);" target="_blank">lee@...


--
Isaac Simon Orr
Manager, Network Operations and Services
IST Telecommunications, UC Berkeley
P: +1 510 643 9837 C: +1 510 517 9408 E: [hidden email]

 
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

http://micronet.berkeley.edu

Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
Reply | Threaded
Open this post in threaded view
|

Re: [Micronet] AirBears2 problem - not prompting for user name and password

Yoon Lee-3
Thanks Isaac.   I was getting a bit frustrated over this problem.  Good to know that it's not a simple configuration issue.

Yoon

On Wed, Mar 4, 2015 at 12:56 PM, Isaac Orr <[hidden email]> wrote:
Yoon,

There is a known issue with Surface Pro 3's on some types of enterprise wifi networks. Airbears2 is one of those types of network.

We're working with the vendors involved to resolve the problem.

iso


On Wednesday, March 4, 2015, Yoon Lee <[hidden email]> wrote:
Hi all,

I'm trying to connect to AirBears2, but when selected, AirBears2 doesn't prompted for user name and password.  It just comes up that it can't connect.  

It's a brand new device - Windows Surface 3 with Windows 8.1 Pro.  Never connected to AirBears2 before.   There is no option to 'Forget this network'    It connects to other networks fine, for example, AirBears and home network.

Have anyone run into this problem?  If so, do you have solution?

Thanks,

Yoon
--
Yoon Lee
System Administrator
Civil and Environmental Engineering, UC Berkeley
705 Davis Hall
Berkeley, CA 94720
TEL: <a href="tel:%28510%29%20643-2293" value="+15106432293" target="_blank">(510) 643-2293
Email:  [hidden email]


--
Isaac Simon Orr
Manager, Network Operations and Services
IST Telecommunications, UC Berkeley
P: <a href="tel:%2B1%20510%20643%209837" value="+15106439837" target="_blank">+1 510 643 9837 C: <a href="tel:%2B1%20510%20517%209408" value="+15105179408" target="_blank">+1 510 517 9408 E: [hidden email]


 
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

http://micronet.berkeley.edu

Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
Reply | Threaded
Open this post in threaded view
|

Re: [Micronet] AirBears2 problem - not prompting for user name and password

uberkelium
In reply to this post by Yoon Lee-3
Yoon Lee-3 wrote
Have anyone run into this problem?  If so, do you have solution?
Another Surface Pro 3 user here, can confirm; connecting to AirBears2 is still an issue as of April.

This is not an optimal solution, but if you really want to stop having to log into AirBears, you can buy a USB wireless adapter, which can connect to AirBears2.
Reply | Threaded
Open this post in threaded view
|

Re: [Micronet] AirBears2 problem - not prompting for user name and password

Gary Thomas
Micronet,

IST-NOS has an open support case with Microsoft about this issue.  The last communication from Microsoft included:

"Got it, it’s an issue with Marvell adaptor, I need to followup internally on this for fix or any workarounds."

When Microsoft provides detailed instructions about updates or changes to resolve the problem, the Micronet community will be notified.

Regards,
Gary Thomas
UCB WiFi Engineer



On Tue, Mar 31, 2015 at 1:33 PM, uberkelium <[hidden email]> wrote:
Yoon Lee-3 wrote
> Have anyone run into this problem?  If so, do you have solution?

Another Surface Pro 3 user here, can confirm; connecting to AirBears2 is
still an issue as of April.

This is not an optimal solution, but if you really want to stop having to
log into AirBears, you can buy a  USB wireless adapter
<http://www.amazon.com/gp/product/B008IFXQFU/ref=ox_sc_act_title_1?ie=UTF8&psc=1&smid=ATVPDKIKX0DER>
, which can connect to AirBears2.



--
View this message in context: http://micronet-at-uc-berkeley.840177.n3.nabble.com/Micronet-AirBears2-problem-not-prompting-for-user-name-and-password-tp4029049p4029113.html
Sent from the Micronet at UC Berkeley mailing list archive at Nabble.com.


-------------------------------------------------------------------------
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

http://micronet.berkeley.edu

Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.

ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.





 
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

http://micronet.berkeley.edu

Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.

ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.
Gary Thomas
Wireless Network Engineer
Network Services and Operations
Information Services and Technology
University of California Berkeley
Email: gjthomas@berkeley.edu
Voice: 510-643-0370
Fax: 510-642-5622
Reply | Threaded
Open this post in threaded view
|

Re: [Micronet] AirBears2 problem - not prompting for user name and password

Yoon Lee-3
In reply to this post by Isaac Orr
Hi Issac,

Is there any progress on the compatibility of Surface 3 and Airbears2 issue?

Thanks,

Yoon

On Wed, Mar 4, 2015 at 12:56 PM, Isaac Orr <[hidden email]> wrote:
Yoon,

There is a known issue with Surface Pro 3's on some types of enterprise wifi networks. Airbears2 is one of those types of network.

We're working with the vendors involved to resolve the problem.

iso

On Wednesday, March 4, 2015, Yoon Lee <[hidden email]> wrote:
Hi all,

I'm trying to connect to AirBears2, but when selected, AirBears2 doesn't prompted for user name and password.  It just comes up that it can't connect.  

It's a brand new device - Windows Surface 3 with Windows 8.1 Pro.  Never connected to AirBears2 before.   There is no option to 'Forget this network'    It connects to other networks fine, for example, AirBears and home network.

Have anyone run into this problem?  If so, do you have solution?

Thanks,

Yoon
--
Yoon Lee
System Administrator
Civil and Environmental Engineering, UC Berkeley
705 Davis Hall
Berkeley, CA 94720
TEL: <a href="tel:%28510%29%20643-2293" value="+15106432293" target="_blank">(510) 643-2293
Email:  [hidden email]


--
Isaac Simon Orr
Manager, Network Operations and Services
IST Telecommunications, UC Berkeley
P: <a href="tel:%2B1%20510%20643%209837" value="+15106439837" target="_blank">+1 510 643 9837 C: <a href="tel:%2B1%20510%20517%209408" value="+15105179408" target="_blank">+1 510 517 9408 E: [hidden email]


 
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

http://micronet.berkeley.edu

Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.

ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.
Reply | Threaded
Open this post in threaded view
|

Re: [Micronet] AirBears2 problem - not prompting for user name and password

Noam Manor-2
Hi all,

Has this been resolved?

Thank you,
Noam



On Mon, Jul 20, 2015 at 2:32 PM, Yoon Lee <[hidden email]> wrote:
Hi Issac,

Is there any progress on the compatibility of Surface 3 and Airbears2 issue?

Thanks,

Yoon

On Wed, Mar 4, 2015 at 12:56 PM, Isaac Orr <[hidden email]> wrote:
Yoon,

There is a known issue with Surface Pro 3's on some types of enterprise wifi networks. Airbears2 is one of those types of network.

We're working with the vendors involved to resolve the problem.

iso

On Wednesday, March 4, 2015, Yoon Lee <[hidden email]> wrote:
Hi all,

I'm trying to connect to AirBears2, but when selected, AirBears2 doesn't prompted for user name and password.  It just comes up that it can't connect.  

It's a brand new device - Windows Surface 3 with Windows 8.1 Pro.  Never connected to AirBears2 before.   There is no option to 'Forget this network'    It connects to other networks fine, for example, AirBears and home network.

Have anyone run into this problem?  If so, do you have solution?

Thanks,

Yoon
--
Yoon Lee
System Administrator
Civil and Environmental Engineering, UC Berkeley
705 Davis Hall
Berkeley, CA 94720
TEL: <a href="tel:%28510%29%20643-2293" value="+15106432293" target="_blank">(510) 643-2293
Email:  [hidden email]


--
Isaac Simon Orr
Manager, Network Operations and Services
IST Telecommunications, UC Berkeley
P: <a href="tel:%2B1%20510%20643%209837" value="+15106439837" target="_blank">+1 510 643 9837 C: <a href="tel:%2B1%20510%20517%209408" value="+15105179408" target="_blank">+1 510 517 9408 E: [hidden email]



-------------------------------------------------------------------------
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

http://micronet.berkeley.edu

Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.

ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.


--
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:
 
To learn more about Micronet, please visit the Micronet Web site: http://micronet.berkeley.edu
 
Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet. This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
 
ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.
---
You received this message because you are subscribed to the Google Groups "Micronet" group.
To unsubscribe from this group and stop receiving emails from it, send an email to [hidden email].
To post to this group, send email to [hidden email].
Visit this group at https://groups.google.com/a/lists.berkeley.edu/group/micronet-list/.
To view this discussion on the web visit https://groups.google.com/a/lists.berkeley.edu/d/msgid/micronet-list/CA%2BBnn-8709ymj921chXKCTdhrQ5gDVFhdCSu7-UGJLxNmtwurQ%40mail.gmail.com.
For more options, visit https://groups.google.com/a/lists.berkeley.edu/d/optout.
Reply | Threaded
Open this post in threaded view
|

Re: [Micronet] AirBears2 problem - not prompting for user name and password

Gary Thomas
Noam,

CSS-IT was provided an updated driver from Microsoft for the SP3 using Windows 8.x in December 2015.  The intent was to distribute to any user that needed it.

Gary Thomas
WiFi Engineer

On Thu, May 26, 2016 at 1:44 PM, Noam Manor <[hidden email]> wrote:
Hi all,

Has this been resolved?

Thank you,
Noam



On Mon, Jul 20, 2015 at 2:32 PM, Yoon Lee <[hidden email]> wrote:
Hi Issac,

Is there any progress on the compatibility of Surface 3 and Airbears2 issue?

Thanks,

Yoon

On Wed, Mar 4, 2015 at 12:56 PM, Isaac Orr <[hidden email]> wrote:
Yoon,

There is a known issue with Surface Pro 3's on some types of enterprise wifi networks. Airbears2 is one of those types of network.

We're working with the vendors involved to resolve the problem.

iso

On Wednesday, March 4, 2015, Yoon Lee <[hidden email]> wrote:
Hi all,

I'm trying to connect to AirBears2, but when selected, AirBears2 doesn't prompted for user name and password.  It just comes up that it can't connect.  

It's a brand new device - Windows Surface 3 with Windows 8.1 Pro.  Never connected to AirBears2 before.   There is no option to 'Forget this network'    It connects to other networks fine, for example, AirBears and home network.

Have anyone run into this problem?  If so, do you have solution?

Thanks,

Yoon
--
Yoon Lee
System Administrator
Civil and Environmental Engineering, UC Berkeley
705 Davis Hall
Berkeley, CA 94720
TEL: <a href="tel:%28510%29%20643-2293" value="+15106432293" target="_blank">(510) 643-2293
Email:  [hidden email]


--
Isaac Simon Orr
Manager, Network Operations and Services
IST Telecommunications, UC Berkeley
P: <a href="tel:%2B1%20510%20643%209837" value="+15106439837" target="_blank">+1 510 643 9837 C: <a href="tel:%2B1%20510%20517%209408" value="+15105179408" target="_blank">+1 510 517 9408 E: [hidden email]



-------------------------------------------------------------------------
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

http://micronet.berkeley.edu

Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.

ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.


--
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:
 
To learn more about Micronet, please visit the Micronet Web site: http://micronet.berkeley.edu
 
Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet. This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
 
ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.
---
You received this message because you are subscribed to the Google Groups "Micronet" group.
To unsubscribe from this group and stop receiving emails from it, send an email to [hidden email].
To post to this group, send email to [hidden email].
Visit this group at https://groups.google.com/a/lists.berkeley.edu/group/micronet-list/.
To view this discussion on the web visit https://groups.google.com/a/lists.berkeley.edu/d/msgid/micronet-list/CA%2BBnn-8709ymj921chXKCTdhrQ5gDVFhdCSu7-UGJLxNmtwurQ%40mail.gmail.com.
For more options, visit https://groups.google.com/a/lists.berkeley.edu/d/optout.



--

Gary Thomas, CWNA
Wireless Network Engineer
Network Services and Operations
Information Services and Technology
University of California Berkeley
Email: [hidden email]
Voice: 510-643-0370

--
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:
 
To learn more about Micronet, please visit the Micronet Web site: http://micronet.berkeley.edu
 
Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet. This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
 
ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.
---
You received this message because you are subscribed to the Google Groups "Micronet" group.
To unsubscribe from this group and stop receiving emails from it, send an email to [hidden email].
To post to this group, send email to [hidden email].
Visit this group at https://groups.google.com/a/lists.berkeley.edu/group/micronet-list/.
To view this discussion on the web visit https://groups.google.com/a/lists.berkeley.edu/d/msgid/micronet-list/CANqQgpnO8%3DRGWSJM%2BOAcD1VX%2B8LpBS55t4VYo75%3Dc-wLrADEgQ%40mail.gmail.com.
For more options, visit https://groups.google.com/a/lists.berkeley.edu/d/optout.
Gary Thomas
Wireless Network Engineer
Network Services and Operations
Information Services and Technology
University of California Berkeley
Email: gjthomas@berkeley.edu
Voice: 510-643-0370
Fax: 510-642-5622
Reply | Threaded
Open this post in threaded view
|

Re: [Micronet] AirBears2 problem - not prompting for user name and password

Noam Manor-2
Thank you. That's good to know.




On Fri, May 27, 2016 at 1:11 PM, Gary THOMAS <[hidden email]> wrote:
Noam,

CSS-IT was provided an updated driver from Microsoft for the SP3 using Windows 8.x in December 2015.  The intent was to distribute to any user that needed it.

Gary Thomas
WiFi Engineer

On Thu, May 26, 2016 at 1:44 PM, Noam Manor <[hidden email]> wrote:
Hi all,

Has this been resolved?

Thank you,
Noam



On Mon, Jul 20, 2015 at 2:32 PM, Yoon Lee <[hidden email]> wrote:
Hi Issac,

Is there any progress on the compatibility of Surface 3 and Airbears2 issue?

Thanks,

Yoon

On Wed, Mar 4, 2015 at 12:56 PM, Isaac Orr <[hidden email]> wrote:
Yoon,

There is a known issue with Surface Pro 3's on some types of enterprise wifi networks. Airbears2 is one of those types of network.

We're working with the vendors involved to resolve the problem.

iso

On Wednesday, March 4, 2015, Yoon Lee <[hidden email]> wrote:
Hi all,

I'm trying to connect to AirBears2, but when selected, AirBears2 doesn't prompted for user name and password.  It just comes up that it can't connect.  

It's a brand new device - Windows Surface 3 with Windows 8.1 Pro.  Never connected to AirBears2 before.   There is no option to 'Forget this network'    It connects to other networks fine, for example, AirBears and home network.

Have anyone run into this problem?  If so, do you have solution?

Thanks,

Yoon
--
Yoon Lee
System Administrator
Civil and Environmental Engineering, UC Berkeley
705 Davis Hall
Berkeley, CA 94720
TEL: <a href="tel:%28510%29%20643-2293" value="+15106432293" target="_blank">(510) 643-2293
Email:  [hidden email]


--
Isaac Simon Orr
Manager, Network Operations and Services
IST Telecommunications, UC Berkeley
P: <a href="tel:%2B1%20510%20643%209837" value="+15106439837" target="_blank">+1 510 643 9837 C: <a href="tel:%2B1%20510%20517%209408" value="+15105179408" target="_blank">+1 510 517 9408 E: [hidden email]



-------------------------------------------------------------------------
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

http://micronet.berkeley.edu

Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.

ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.


--
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:
 
To learn more about Micronet, please visit the Micronet Web site: http://micronet.berkeley.edu
 
Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet. This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
 
ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.
---
You received this message because you are subscribed to the Google Groups "Micronet" group.
To unsubscribe from this group and stop receiving emails from it, send an email to [hidden email].
To post to this group, send email to [hidden email].
Visit this group at https://groups.google.com/a/lists.berkeley.edu/group/micronet-list/.
To view this discussion on the web visit https://groups.google.com/a/lists.berkeley.edu/d/msgid/micronet-list/CA%2BBnn-8709ymj921chXKCTdhrQ5gDVFhdCSu7-UGJLxNmtwurQ%40mail.gmail.com.
For more options, visit https://groups.google.com/a/lists.berkeley.edu/d/optout.



--

Gary Thomas, CWNA
Wireless Network Engineer
Network Services and Operations
Information Services and Technology
University of California Berkeley
Email: [hidden email]
Voice: <a href="tel:510-643-0370" value="+15106430370" target="_blank">510-643-0370


--
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:
 
To learn more about Micronet, please visit the Micronet Web site: http://micronet.berkeley.edu
 
Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet. This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
 
ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.
---
You received this message because you are subscribed to the Google Groups "Micronet" group.
To unsubscribe from this group and stop receiving emails from it, send an email to [hidden email].
To post to this group, send email to [hidden email].
Visit this group at https://groups.google.com/a/lists.berkeley.edu/group/micronet-list/.
To view this discussion on the web visit https://groups.google.com/a/lists.berkeley.edu/d/msgid/micronet-list/CA%2BBnn--vE5RDTfifTM6Vzd_QW-MO%2BqkWaK0Cxdy0%2BpQYS21XUg%40mail.gmail.com.
For more options, visit https://groups.google.com/a/lists.berkeley.edu/d/optout.
Reply | Threaded
Open this post in threaded view
|

Re: [Micronet] AirBears2 problem - not prompting for user name and password

jennstringer
In reply to this post by Gary Thomas
How is this message being communicating to users.... It seems like we are being reactive rather than proactive/  Are you saying that they have put in a ticket to know what the fix is. We have lots of students who also go through Res Computing... are they aware?

Thanks!
Jenn



Jenn Stringer, MLIS |  Associate CIO, Academic Engagement
UC Berkeley | Educational Technology Services
[hidden email] | 510-643-9923 office
 | 510-501-6920 cell
"As a member of the UC Berkeley community, I act with honesty, integrity, and respect for others."
We include and excel, together|We imagine and innovate|We simplify|We are accountable to each other|We focus on service

On Fri, May 27, 2016 at 1:11 PM, Gary THOMAS <[hidden email]> wrote:
Noam,

CSS-IT was provided an updated driver from Microsoft for the SP3 using Windows 8.x in December 2015.  The intent was to distribute to any user that needed it.

Gary Thomas
WiFi Engineer

On Thu, May 26, 2016 at 1:44 PM, Noam Manor <[hidden email]> wrote:
Hi all,

Has this been resolved?

Thank you,
Noam



On Mon, Jul 20, 2015 at 2:32 PM, Yoon Lee <[hidden email]> wrote:
Hi Issac,

Is there any progress on the compatibility of Surface 3 and Airbears2 issue?

Thanks,

Yoon

On Wed, Mar 4, 2015 at 12:56 PM, Isaac Orr <[hidden email]> wrote:
Yoon,

There is a known issue with Surface Pro 3's on some types of enterprise wifi networks. Airbears2 is one of those types of network.

We're working with the vendors involved to resolve the problem.

iso

On Wednesday, March 4, 2015, Yoon Lee <[hidden email]> wrote:
Hi all,

I'm trying to connect to AirBears2, but when selected, AirBears2 doesn't prompted for user name and password.  It just comes up that it can't connect.  

It's a brand new device - Windows Surface 3 with Windows 8.1 Pro.  Never connected to AirBears2 before.   There is no option to 'Forget this network'    It connects to other networks fine, for example, AirBears and home network.

Have anyone run into this problem?  If so, do you have solution?

Thanks,

Yoon
--
Yoon Lee
System Administrator
Civil and Environmental Engineering, UC Berkeley
705 Davis Hall
Berkeley, CA 94720
TEL: <a href="tel:%28510%29%20643-2293" value="+15106432293" target="_blank">(510) 643-2293
Email:  [hidden email]


--
Isaac Simon Orr
Manager, Network Operations and Services
IST Telecommunications, UC Berkeley
P: <a href="tel:%2B1%20510%20643%209837" value="+15106439837" target="_blank">+1 510 643 9837 C: <a href="tel:%2B1%20510%20517%209408" value="+15105179408" target="_blank">+1 510 517 9408 E: [hidden email]



-------------------------------------------------------------------------
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

http://micronet.berkeley.edu

Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.

ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.


--
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:
 
To learn more about Micronet, please visit the Micronet Web site: http://micronet.berkeley.edu
 
Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet. This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
 
ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.
---
You received this message because you are subscribed to the Google Groups "Micronet" group.
To unsubscribe from this group and stop receiving emails from it, send an email to [hidden email].
To post to this group, send email to [hidden email].
Visit this group at https://groups.google.com/a/lists.berkeley.edu/group/micronet-list/.
To view this discussion on the web visit https://groups.google.com/a/lists.berkeley.edu/d/msgid/micronet-list/CA%2BBnn-8709ymj921chXKCTdhrQ5gDVFhdCSu7-UGJLxNmtwurQ%40mail.gmail.com.
For more options, visit https://groups.google.com/a/lists.berkeley.edu/d/optout.



--

Gary Thomas, CWNA
Wireless Network Engineer
Network Services and Operations
Information Services and Technology
University of California Berkeley
Email: [hidden email]
Voice: <a href="tel:510-643-0370" value="+15106430370" target="_blank">510-643-0370

--
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:
 
To learn more about Micronet, please visit the Micronet Web site: http://micronet.berkeley.edu
 
Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet. This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
 
ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.
---
You received this message because you are subscribed to the Google Groups "Micronet" group.
To unsubscribe from this group and stop receiving emails from it, send an email to [hidden email].
To post to this group, send email to [hidden email].
Visit this group at https://groups.google.com/a/lists.berkeley.edu/group/micronet-list/.
To view this discussion on the web visit https://groups.google.com/a/lists.berkeley.edu/d/msgid/micronet-list/CANqQgpnO8%3DRGWSJM%2BOAcD1VX%2B8LpBS55t4VYo75%3Dc-wLrADEgQ%40mail.gmail.com.

--
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:
 
To learn more about Micronet, please visit the Micronet Web site: http://micronet.berkeley.edu
 
Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet. This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
 
ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.
---
You received this message because you are subscribed to the Google Groups "Micronet" group.
To unsubscribe from this group and stop receiving emails from it, send an email to [hidden email].
To post to this group, send email to [hidden email].
Visit this group at https://groups.google.com/a/lists.berkeley.edu/group/micronet-list/.
To view this discussion on the web visit https://groups.google.com/a/lists.berkeley.edu/d/msgid/micronet-list/CAHsx4Hy5dH6sDUAPdAmTHeR1Yz%2BQsitiOnGmry3eCAhxJDrZVQ%40mail.gmail.com.
For more options, visit https://groups.google.com/a/lists.berkeley.edu/d/optout.
Reply | Threaded
Open this post in threaded view
|

Re: [Micronet] AirBears2 problem - not prompting for user name and password

Grantland Hall
On Fri, May 27, 2016 at 1:29 PM, Jenn Stringer <[hidden email]> wrote:
How is this message being communicating to users.... It seems like we are being reactive rather than proactive/  Are you saying that they have put in a ticket to know what the fix is. We have lots of students who also go through Res Computing... are they aware?
 
Residential Computing's internal documentation has a list of working driver version numbers as well as a link to the working driver.

Thanks!
Jenn

-Grantland

--
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:
 
To learn more about Micronet, please visit the Micronet Web site: http://micronet.berkeley.edu
 
Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet. This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
 
ANNOUNCEMENTS: To send announcements to the Micronet list, please use the [hidden email] list.
---
You received this message because you are subscribed to the Google Groups "Micronet" group.
To unsubscribe from this group and stop receiving emails from it, send an email to [hidden email].
To post to this group, send email to [hidden email].
Visit this group at https://groups.google.com/a/lists.berkeley.edu/group/micronet-list/.
To view this discussion on the web visit https://groups.google.com/a/lists.berkeley.edu/d/msgid/micronet-list/CAB4B51mjFCVPnF0LsWHo8YaAs1KuhEhuFsg0kwUe9iX6waA%2BVQ%40mail.gmail.com.
For more options, visit https://groups.google.com/a/lists.berkeley.edu/d/optout.