[Micronet] [Announce] Fwd: Ordering Data Network Services: Available on Berkeley Telecom Catalog starting September 21 (Announcement #3)

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[Micronet] [Announce] Fwd: Ordering Data Network Services: Available on Berkeley Telecom Catalog starting September 21 (Announcement #3)

Lucia Y TSAI

This is a reminder that starting next Monday, September 21, you will be able to use the IST Telecom Catalog (tc.berkeley.edu) to place requests for Data Network services.  

From Monday (September 21) through Thursday (September 24)  of next week, IST will accept Data Network requests submitted via either the Telecom Catalog or the legacy IST Shopping Cart.   Starting Friday, September 25, Data Network requests must be placed using the Telecom Catalog.  The Shopping Cart will continue to be available for other services (e.g. ordering UCBackup), but customers will no longer use it to order Data Network products or services.

For more information about the upcoming change, check out the following:

* Instructions on how to request Data Network services in Five Easy Steps (https://ucb.service-now.com/kb_view.do?sysparm_article=KB0011558

* 'Data Network' section in the Telecom Catalog FAQ (http://telcat.berkeley.edu/faq-page)

* Announcement about 'Ordering Data Network Services Starting Sept 21' (http://technology.berkeley.edu/news/ordering-data-network-services-starting-sept-21)

 

If you haven't already done so and plan to attend one of the informational sessions, fill in the google form: http://goo.gl/forms/xw1hvFRtZ5.  Session dates are shown below.

Informational Sessions:

* Tuesday, September 22, 2015

10am-11:30am @ 150 University Hall

Webinar:  www.readytalk.com; phone <a href="tel:866-740-1260" value="+18667401260" target="_blank">866-740-1260, access code 6429814#


* Wednesday, September 23, 2015

2pm-3:30pm Webinar: www.readytalk.com; phone <a href="tel:866-740-1260" value="+18667401260" target="_blank">866-740-1260, access code 6429814#


* Thursday, September 24, 2015

2pm-3:30pm Webinar: www.readytalk.com; phone <a href="tel:866-740-1260" value="+18667401260" target="_blank">866-740-1260, access code 6429814#


If you have any questions regarding the change, please feel free to contact the Telecom Customer Care Unit at: [hidden email], or call <a href="tel:%28510%29%20664-9000" value="+15106649000" target="_blank">(510) 664-9000 (options 1, 3, 1).


Lucia Tsai

IST-Telecommunication

 




 
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