[Micronet] BigFix software for the campus?

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[Micronet] BigFix software for the campus?

Robert Hiramoto
Hi everyone,

Quite some time ago there was talk that UCB might be getting a large license or purchasing pool for the BigFix patch management software.

Is that dead?

Does UCB have an IBM rep, now that IBM owns BigFix?

For those of you who currently have BigFix, could you tell us what your price per seat is with them?

Thank you,
~Robert
*******************************************************************
Robert Hiramoto
IT Manager
Institute for Research on Labor and Employment (IRLE)
University of California, Berkeley
2521 Channing Way #5555
Berkeley, CA 94720-5555
 
Phone:  (510) 643-3903
Fax:  (510) 642-6432

 
Office Hours: 
Monday - Friday:  8:00 am to 4:00 pm

 
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Re: [Micronet] BigFix software for the campus?

Lucy Greco-2

Yes please I need to know this information to. many of my maintains problems would be helped by this to

 

Lucy Greco

Assistive Technology Specialist

Disabled Student's Program UC Berkeley

(510) 643-7591

http://attlc.berkeley.edu

http://webaccess.berkeley.edu

 

From: [hidden email] [mailto:[hidden email]] On Behalf Of Robert Hiramoto
Sent: Tuesday, August 23, 2011 9:35 AM
To: [hidden email]
Subject: [Micronet] BigFix software for the campus?

 

Hi everyone,

 

Quite some time ago there was talk that UCB might be getting a large license or purchasing pool for the BigFix patch management software.

 

Is that dead?

 

Does UCB have an IBM rep, now that IBM owns BigFix?

 

For those of you who currently have BigFix, could you tell us what your price per seat is with them?

 

Thank you,

~Robert

*******************************************************************

Robert Hiramoto

IT Manager

Institute for Research on Labor and Employment (IRLE)

University of California, Berkeley

2521 Channing Way #5555

Berkeley, CA 94720-5555

 

Phone:  (510) 643-3903

Fax:  (510) 642-6432

 

 

Office Hours: 

Monday - Friday:  8:00 am to 4:00 pm


 
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Re: [Micronet] BigFix software for the campus?

Johnathon P. Kogelman
In reply to this post by Robert Hiramoto
A couple of departments along with IS&T did buy into BigFix and currently running in a sandbox mode. I understand this should be moved into a production environment, however I do not have any details when or how IS&T plans to handle this.

In Chemistry we deployed BigFix eight months ago, primarily to our administrative staff and to a limited number of research computers. We have saved a fair amount of IT labor and have seen a overall reduction in SNS tickets. I don't have the agreement in front of me, however I believe we paid between $6,000 to $10,000 for one year to cover the bulk of our network devices.

-Johnathon

On 8/23/11 9:34 AM, Robert Hiramoto wrote:
Hi everyone,

Quite some time ago there was talk that UCB might be getting a large license or purchasing pool for the BigFix patch management software.

Is that dead?

Does UCB have an IBM rep, now that IBM owns BigFix?

For those of you who currently have BigFix, could you tell us what your price per seat is with them?

Thank you,
~Robert
*******************************************************************
Robert Hiramoto
IT Manager
Institute for Research on Labor and Employment (IRLE)
University of California, Berkeley
2521 Channing Way #5555
Berkeley, CA 94720-5555
 
Phone:  (510) 643-3903
Fax:  (510) 642-6432

 
Office Hours: 
Monday - Friday:  8:00 am to 4:00 pm


 
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Re: [Micronet] BigFix software for the campus?

Burke Bundy
For the folks who supports Macs out there... You might be interested in
taking a look at the Casper Suite from JAMF Software:

http://www.jamfsoftware.com/products/casper-suite

We deployed the Casper Suite a little over a year ago and have been very
happy with the product.  It allows up to get inventory updates, deploy
software, install updates, configure systems, etc. on client systems (both
on the LAN and WAN).  Fairly generous discounts for educational
institutions.

Burke


> A couple of departments along with IS&T did buy into BigFix and
> currently running in a sandbox mode. I understand this should be moved
> into a production environment, however I do not have any details when or
> how IS&T plans to handle this.
>
> In Chemistry we deployed BigFix eight months ago, primarily to our
> administrative staff and to a limited number of research computers. We
> have saved a fair amount of IT labor and have seen a overall reduction
> in SNS tickets. I don't have the agreement in front of me, however I
> believe we paid between $6,000 to $10,000 for one year to cover the bulk
> of our network devices.
>
> -Johnathon
>
> On 8/23/11 9:34 AM, Robert Hiramoto wrote:
>> Hi everyone,
>>
>> Quite some time ago there was talk that UCB might be getting a large
>> license or purchasing pool for the BigFix patch management software.
>>
>> Is that dead?
>>
>> Does UCB have an IBM rep, now that IBM owns BigFix?
>>
>> For those of you who currently have BigFix, could you tell us what
>> your price per seat is with them?
>>
>> Thank you,
>> ~Robert
>> *******************************************************************
>> Robert Hiramoto
>> IT Manager
>> Institute for Research on Labor and Employment (IRLE)
>> University of California, Berkeley
>> 2521 Channing Way #5555
>> Berkeley, CA 94720-5555
>> Phone:  (510) 643-3903
>> Fax:  (510) 642-6432
>>
>> Office Hours:
>> Monday - Friday:  8:00 am to 4:00 pm
>
>
> -------------------------------------------------------------------------
> The following was automatically added to this message by the list server:
>
> To learn more about Micronet, including how to subscribe to or unsubscribe
> from its mailing list and how to find out about upcoming meetings, please
> visit the Micronet Web site:
>
> http://micronet.berkeley.edu
>
> Messages you send to this mailing list are public and world-viewable, and
> the list's archives can be browsed and searched on the Internet.  This
> means these messages can be viewed by (among others) your bosses,
> prospective employers, and people who have known you in the past.
>



 
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Re: [Micronet] BigFix software for the campus?

Sian Shumway
In reply to this post by Robert Hiramoto
Hi Everyone,

Last spring I worked on an IT Bank Funding Request
(http://technology.berkeley.edu/planning/it-budget/fy-2011-12/FY1112-funding-request-outcomes.html)
for a project to implement a campus wide service for BigFix/TEM for two years (Tivoli End Point Manager post-IBM acquisition). Funding was approved to hire an administrator for the service and to acquire BigFix licenses for all faculty and staff. We intentionally omitted licenses for student personally-owned equipment until we had a handle on faculty and staff devices. We only requested two years of funding as we believe that would allow enough time for Shared Services and new funding models to take shape and determine ongoing responsibility for managing the campus service.

We are currently in the process of finalizing the job description for posting and hiring. The person hired will define the service for campus by consulting with campus stakeholders and reviewing other higher ed implementations. They will also explore options to expand the program to students.

The timing for rolling out the service is late winter or early spring of 2012. I will post updates as they occur.
Sian
UC Berkeley | Information Services and Technology | Client Services: Manager
Building and Equipment Management: https://ist-staff.berkeley.edu/ist-buildings
Departmental On-Site Computing Support: http://ist.berkeley.edu/docs/
Student Labs: http://facility.berkeley.edu

On 8/23/2011 9:34 AM, Robert Hiramoto wrote:
Hi everyone,

Quite some time ago there was talk that UCB might be getting a large license or purchasing pool for the BigFix patch management software.

Is that dead?

Does UCB have an IBM rep, now that IBM owns BigFix?

For those of you who currently have BigFix, could you tell us what your price per seat is with them?

Thank you,
~Robert
*******************************************************************
Robert Hiramoto
IT Manager
Institute for Research on Labor and Employment (IRLE)
University of California, Berkeley
2521 Channing Way #5555
Berkeley, CA 94720-5555
 
Phone:  (510) 643-3903
Fax:  (510) 642-6432

 
Office Hours: 
Monday - Friday:  8:00 am to 4:00 pm
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The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

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Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.