[Micronet] Dell OnLine Self Dispatch

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[Micronet] Dell OnLine Self Dispatch

Michael C. Nicol

New DOSD portal replaces Dell's Warranty Parts Direct...

 

http://www.dosd.dell.com

 

Dell OnLine Self Dispatch (DOSD) - New Features, Best Practices and live Q&A is now available for your review

 

You already have access (if you previously registered for the WPD).  Just enter your email address and click forget password.  They will email you a temporary password for the new portal.

 

If you are registered, they have a phone queue set up to expedite escalation - 800-433-9509

 

The original broadcast date was:

Date: June 29, 2010

Time: 2:00 PM EDT

Duration: 60 minutes

 

http://event.on24.com/r.htm?e=220789&s=1&k=4C10A474B678F47294ACB905B8E3DDF6

 

You can view the training webinar at the link provided above.  The system is less intuitive than the previous portal.  I recommend that you take the time to watch the presentation if you deal with Dell hardware.

 

You can also download a copy of the slides by clicking on the following link:

http://event.on24.com/event/22/07/89/rt/1/documents/slidepdf/dosd_webinar.pdf

 

********************

Important: System Setup & Compatibility Check

 

Test the computer that you will be using and make sure you have the minimum technical requirements to attend this webcast.

Test at http://webcast.on24.com/view/help/ehelp.html.

 

 

  [hidden email]
Systems Administrator III, MCSE
(510)585-1575
 


 
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Re: [Micronet] Dell OnLine Self Dispatch

Graham Patterson
 From the page:

"The DOSD global web portal enables Dell commercial customers and their
service providers by enabling efficient part requests for hardware
related issue resolution."

The language of Shakespeare, Dickens, Hardy, King, Clancy, ... Oh my! 8-)

Graham

Michael C. Nicol wrote:
> New DOSD portal replaces Dell's Warranty Parts Direct...
>
>  
>
> http://www.dosd.dell.com
[...]
--
Graham Patterson, Systems Administrator
Lawrence Hall of Science, UC Berkeley   510-643-2222
"...past the Tyranosaurus, the Mastodon, the mathematical puzzles, and
the meteorite..." - directions to my office.

 
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To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

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Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.