[Micronet] Department Head for User Support at Berkeley Lab (Job Posting)
We have a really cool opening at Berkeley Lab for the Department Head for User Support. This is a direct report to our CIO and part of the Senior Leadership Team in IT. The User Support Department Head oversees our Collaboration Services Group (Google, Confluence, Helpdesk, Email, Concierge Services, etc) and our Workstation Support Group (Managed services and matrix support to scientific divisions).
This is a great opportunity for someone passionate about providing well managed services with great customer service to a savvy scientific customer-base.
LBL employees are regular-old-UC employees, service credit and retirement all transfer normally.
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