[Micronet] Fwd: IMPORTANT: Older versions of Google Apps Sync for Microsoft Outlook will stop working on April 20, 2015

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[Micronet] Fwd: IMPORTANT: Older versions of Google Apps Sync for Microsoft Outlook will stop working on April 20, 2015

Bernie Rossi
Hi Everyone,

Sending this on for your information.  As you can see, Google cannot identify the users who are using the older version.  If you have any users using GASMO, please check their systems prior to April 20th.

Thanks

Bernie

Google
IMPORTANT: Older versions of Google Apps Sync for Microsoft Outlook will stop working on April 20, 2015

Hello Google Apps Administrator,

We've identified user accounts in your berkeley.edu domain using deprecated versions 3.6 or older of the Google Apps Sync for Microsoft® Outlook® (GASMO) client.

Important:

  1. The Notes sync features in Outlook will stop working on April 20, 2015, unless your users are upgraded.
  2. Google is unable to provide customers with a list of GASMO users. To identify GASMO users, we recommend the following options:
    • Instruct your Help Desk Team to troubleshoot GASMO synchronization failures by upgrading to the latest version.
    • Use a software inventory system to find GASMO installations. (Go to the Add/Remove Programs list in Windows®, where most software inventory tools can find it with version information.)
  3. It's critical that users update to the latest GASMO version (3.7.395.1040) before April 20, 2015.

The GASMO software usually auto-updates as Google releases new versions; however, one of following situations is occurring:

  • The Google Update functionality is disabled.

  • The GASMO Enterprise Microsoft Installer (MSI) is installed, which doesn’t auto-update.

  • The GASMO client is failing to auto-update.

If you disabled automatic updates or installed the Google Apps for Work version that doesn't include automatic updates (i.e., the MSI version of GASMO), download the latest GASMO version (3.7.395.1040).

If you encounter any issues while using or updating to the new version, please contact Google for Work Support.

Sincerely,
The Google Apps for Work Team
© 2015 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043

You have received this mandatory email service announcement to update you about important changes to your Google Apps product or account.


 
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