[Micronet] Fwd: RE: Re: Fwd: Problems opening E-learn classes on BLU

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[Micronet] Fwd: RE: Re: Fwd: Problems opening E-learn classes on BLU

Lyuda Kerman
Hi Benjamin,

Blu developer/administrator Adam Ng tested e-Learn on Firefox and IE. Please see his e-mail below.

Thank you.

Lyuda Kerman
Technical Manager - HCM/Blu Portal, PPS/Kronos
Application Services, IST, UC Berkeley
2111 Bancroft Way, #537, Berkeley, CA 94720-3814                 
(voice)  (510) 643 - 9734;   (fax)  (510) 643 - 2925
(e-mail) [hidden email]



X-Sieve: CMU Sieve 2.3
From: "Adam Ng" <[hidden email]>
To: "'Lyuda Kerman'" <[hidden email]>
Subject: RE: Re: Fwd: [Micronet] Problems opening E-learn classes on  BLU
Date: Wed, 29 Sep 2010 11:11:24 -0700
X-Mailer: Microsoft Office Outlook 11
Thread-Index: Actf+N1UhHmRYP5CSpeK1MnVEvbySgAB4pXQ

Hi Lyuda,
 
I tested e-Learn on Firefox and IE and it works fine on both browsers.
 
I think it is mostly likely related to the browser/security setting on the user¬ís computer.  Here are some of the things the users can try:
 
- Make sure they have the latest version of IE/Firefox
- Try access e-Learn on another machine
- Adjust/Lower the security setting (not recommend unless they know what they are doing)
- Check to see if their firewall blocks any external access.  E-Learn site is outside of Berkeley domain.
 
This is all I can think of, maybe they can check with help desk to see if they have more solution.  If user still having problem, I think they should contact e-Learn to see if they can help them.
 
- Adam

 

From: Lyuda Kerman [[hidden email]]
Sent: Wednesday, September 29, 2010 10:08 AM
To: Adam Ng
Subject: Fwd: Re: Fwd: [Micronet] Problems opening E-learn classes on BLU
 
Hi Adam,

Please see e-mail below and check it out.

Thanks.
Lyuda



Begin forwarded message:


From:
Benjamin Darmoni <[hidden email] >
Date: September 29, 2010 8:53:52 AM PDT
To: [hidden email]
Subject: [Micronet] Problems opening E-learn classes on BLU

Dear Micronet users,

Users in Graduate Div. are having problem taking classes on blu ( E-learn)
The class will open in a blank page on FireFox / IE.

Any idea how to fix that?


Thanks,

Benjamin.

Benjamin Darmoni. Phone (510) 643-3106
Graduate Division
421 Sproul Hall
UCB, Berkeley, CA 94720




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To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

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Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.