[Micronet] Google Spam Filter Problem?

[Mike Friedman]

Hi,

Has something gone awry with the Google spam filter lately?  For the
past few weeks, I'm finding my regular mailings from such places as the
NY Times and Netflix in my spam folder.  I've been hoping to "train" the
filter by selecting "Not Spam" (in the Chrome interface), to no avail.
This started happening only in the past couple of months or so;  before
that, no problem.

Any words of wisdom would be welcome.

Thanks.

Mike

--
Mike Friedman
[hidden email]
http://mikefberkeley.com


 
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[Beth Muramoto]

Mike,

We've had faculty report this problem as well and when my colleague talked to CSS, he was told there was nothing that could be done. Maybe that's true, but I'm glad that you're reporting the same issue. I'd be interested in if others are experiencing the same thing and just haven't reported it.

I only just started to look into my SPAM folder and like you, the NYTimes is ending up there among others that never used to end up there even though I have tried to denote it as "not spam".

Beth

On Fri, Oct 23, 2015 at 1:33 PM, Mike Friedman <[hidden email]> wrote:

Hi,

Has something gone awry with the Google spam filter lately?  For the
past few weeks, I'm finding my regular mailings from such places as the
NY Times and Netflix in my spam folder.  I've been hoping to "train" the
filter by selecting "Not Spam" (in the Chrome interface), to no avail.
This started happening only in the past couple of months or so;  before
that, no problem.

Any words of wisdom would be welcome.

Thanks.

Mike

--
Mike Friedman
[hidden email]
http://mikefberkeley.com



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--

***********************************************
Beth Muramoto
Computer Resource Specialist
Graduate School of Education
University of California, Berkeley
1650 Tolman Hall
Berkeley, CA 94720
Email:  mailto:[hidden email]
Phone:  <a href="tel:%28510%29%20643-0203" value="[phone]" target="_blank">[phone] 
Fax:  <a href="tel:%28510%29%20643-6239" value="[phone]" target="_blank">[phone]

“Finish each day and be done with it. You have done what you could. Some blunders and absurdities have crept in – forget them as soon as you can. Tomorrow is a new day. You shall begin it serenely and with too high a spirit to be encumbered with your old nonsense.”
                            -Emerson

This is the essence of forgiveness. You can't change what happened but you can make sure it doesn't have the power to prevent you from being happy tomorrow.

                           

                             -Paul Boese

“Kind words do not cost much yet they accomplish much.” 

                            -Blaise Pascal

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[Eric H. EICHORN]

I've been experiencing that too. Mail from normal, mainstream companies with whom I have an ongoing business relationship gets sent to spam. I also have been trying to train the filter by clicking on "Not Spam". I've tried doing the recommended thing of adding the sender to my Contacts, which I often have to do manually, because when I click on the triangle next to Reply, the drop-down doesn't even offer than choice, as though they've firmly decided for me that this mail isn't interesting. Recently I've escalated to marking such mail "Important" and opening it and clicking on a few links, just to prove it's interesting. Still doesn't work. And yes, this is just the last couple of months.

Eric Eichorn

On Fri, Oct 23, 2015 at 1:33 PM, Mike Friedman <[hidden email]> wrote:

Hi,

Has something gone awry with the Google spam filter lately?  For the
past few weeks, I'm finding my regular mailings from such places as the
NY Times and Netflix in my spam folder.  I've been hoping to "train" the
filter by selecting "Not Spam" (in the Chrome interface), to no avail.
This started happening only in the past couple of months or so;  before
that, no problem.

Any words of wisdom would be welcome.

Thanks.

Mike

--
Mike Friedman
[hidden email]
http://mikefberkeley.com



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[John McChesney-Young]

Although it's not an ideal solution, for particular senders you can
use More->Filter messages like these, select appropriate criteria for
the sender, and then in the second screen for setting a filter use the
option, "Never send it to Spam."

I would hope that Google learns from filters of that sort as it does
from "Not spam" marking, but at the very least it should protect your
own desired messages.

For the little it's worth, although in my experience the filters
aren't perfect their accuracy hasn't changed noticeably lately nor
have any of the faculty or staff in History of Art reported similar
problems to me.

John

On Fri, Oct 23, 2015 at 1:44 PM, Eric H. EICHORN
<[hidden email]> wrote in part:
> I've been experiencing that too. Mail from normal, mainstream companies with
> whom I have an ongoing business relationship gets sent to spam. I also have
> been trying to train the filter by clicking on "Not Spam"....
>
> On Fri, Oct 23, 2015 at 1:33 PM, Mike Friedman <[hidden email]> wrote in part:
>>
>> Has something gone awry with the Google spam filter lately?  For the
>> past few weeks, I'm finding my regular mailings from such places as the
>> NY Times and Netflix in my spam folder....


--
John McChesney-Young, Administrative Assistant
History of Art Department, 416 Doe MC6020
U. C. Berkeley, Berkeley CA 94720-6020
[hidden email] // voice 1-510-642-5511 // fax [phone]

 
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[Seth Novogrodsky]

This is an ongoing problem, but it seems to have worsened recently.

Goolge's algorithm for determining what is spam is fundamentally flawed;
it depends on users teaching it what is and is not spam. Users will mark
anything they don't want as spam regardless of whether it is something
they subscribed to. Many users never check their spam box, precluding
them from teaching Google what is not spam.

I checked my spam box just now. There were five messages, four of which
were not spam, including one from Conexis, a UC benefits provider. These
false positives are a real problem; the only solution is to check your
spam box regularly, which is something most users won't do.

Seth

On 10/23/2015 1:33 PM, Mike Friedman wrote:

> Hi,
>
> Has something gone awry with the Google spam filter lately?  For the
> past few weeks, I'm finding my regular mailings from such places as the
> NY Times and Netflix in my spam folder.  I've been hoping to "train" the
> filter by selecting "Not Spam" (in the Chrome interface), to no avail.
> This started happening only in the past couple of months or so;  before
> that, no problem.
>
> Any words of wisdom would be welcome.
>
> Thanks.
>
> Mike
>

 
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[billallison]

Hi Mike,

Just wanted to reply to you and the others that the bConnected team has received a few reports of this beginning recently and the team is actively following up w other universities & has escalated with Google.  We will work with CSS to make sure they let others know this is a known issue.

Once we get some details, we can share them back here as well.

-Bill

On Fri, Oct 23, 2015 at 1:33 PM, Mike Friedman <[hidden email]> wrote:

Hi,

Has something gone awry with the Google spam filter lately?  For the
past few weeks, I'm finding my regular mailings from such places as the
NY Times and Netflix in my spam folder.  I've been hoping to "train" the
filter by selecting "Not Spam" (in the Chrome interface), to no avail.
This started happening only in the past couple of months or so;  before
that, no problem.

Any words of wisdom would be welcome.

Thanks.

Mike

--
Mike Friedman
[hidden email]
http://mikefberkeley.com



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[Jon Forrest-3]

I have a worse example. The notifications I used to get
from the Contra Costa County Library appear to be getting
dropped all together! They don't even show up in my
Spam folder. I contacted the library and they show log
entries of the email being received by Google so it
doesn't look like the library's fault.

Jon Forrest
UCB (ret.)

 
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[Seth Novogrodsky]

This was happening with mail from our Drupal site on Pantheon until we
changed the SMTP server configuration.

(Our WordPress mails all go into the spam box, but at least they are not
being deleted.)

Seth

On 10/23/2015 2:30 PM, Jon Forrest wrote:

> I have a worse example. The notifications I used to get
> from the Contra Costa County Library appear to be getting
> dropped all together! They don't even show up in my
> Spam folder. I contacted the library and they show log
> entries of the email being received by Google so it
> doesn't look like the library's fault.
>
> Jon Forrest
> UCB (ret.)
>
>  
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> To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:
>
> http://micronet.berkeley.edu
>
> Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
>
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--
Seth Novogrodsky
Department of Economics and College of Letters & Science


 
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[Roger Emond]

I also have had users reporting this problem, sometimes even with messages from @berkeley.edu messages. I was told to tell the users train the filter. -Roger

 
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[Graham Patterson]

Putting my Friday afternoon hat on... one would expect that there would
be an enterprise white list for an enterprise system.

It used to be irritating when someone stopped by to ask if I'd 'seen
their email' five minutes after they sent it.

Now it may be an essential precaution!

Though being able to say that the spam filter ate my homework might be
attractive in some circumstances.


Graham

On 10/23/15 3:20 PM, Roger E EMOND wrote:
> I also have had users reporting this problem, sometimes even with
> messages from @berkeley.edu <http://berkeley.edu> messages. I was told
> to tell the users train the filter. -Roger
>


--
Graham Patterson, Systems Administrator
Rm 111, Lawrence Hall of Science, UC Berkeley   510-643-1984
"...past the iguana, the tyrannosaurus, the mastodon, the mathematical
puzzles, and the meteorite..." - used to be the directions to my office.

 
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[Byung Kyu Park]

I had this problem two years ago when emails from my students and the instructor I was GSI'ing for was going to spam. This was when Berkeley switched to Gmail and as I was forwarding all Berkeley email to my main address I had no opportunity to check my spam folder.

My solution for myself was to disable Gmail spam filter. You can do it by searching for something that would match all incoming mail (such as the @ symbol in From: header) and specify for all matching email to never be sent to spam.

Not the perfect solution, but for me, not missing important emails was more important than not having to hit delete on occasional spam.

On Oct 23, 2015 3:28 PM, "Graham Patterson" <[hidden email]> wrote:

Putting my Friday afternoon hat on... one would expect that there would
be an enterprise white list for an enterprise system.

It used to be irritating when someone stopped by to ask if I'd 'seen
their email' five minutes after they sent it.

Now it may be an essential precaution!

Though being able to say that the spam filter ate my homework might be
attractive in some circumstances.


Graham

On 10/23/15 3:20 PM, Roger E EMOND wrote:
> I also have had users reporting this problem, sometimes even with
> messages from @berkeley.edu <http://berkeley.edu> messages. I was told
> to tell the users train the filter. -Roger
>


--
Graham Patterson, Systems Administrator
Rm 111, Lawrence Hall of Science, UC Berkeley   <a href="tel:[phone]" value="[phone]">510-643-1984
"...past the iguana, the tyrannosaurus, the mastodon, the mathematical
puzzles, and the meteorite..." - used to be the directions to my office.


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