[Micronet] IDE Hard drive moved to external enclosure - missing files from desktop

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[Micronet] IDE Hard drive moved to external enclosure - missing files from desktop

Eric Fong

Hello:

 

I have a user who had his computer die on him.  I had him remove the hard drive and put it into an external USB enclosure.  I think he was running Windows XP on it (he wasn’t sure, but it was several years old, so XP would have been the best choice at the time.)  When we connected it and ran it on his Windows 7 laptop, we found most of the files that he needed, but he said he had some important ones on his desktop, but now they didn’t appear.  We looked in the Users folder (at both his individual one and the All Users profile) and couldn’t find them.  Should we consider them lost or are they somewhere else that we haven’t checked yet?  I usually tell my users to save things on the different drives and not just on the desktop, but of course what do I know, I’m just their computer guy.

 

Eric

 

 

===============================================================================

 

Eric Fong

Computer Resource Specialist

Department of Ethnic Studies

UC Berkeley

506 Barrows Hall #2570

Berkeley, CA  94720

510.642.6555 – Office

510.642.6456 - Fax

 


 
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Re: [Micronet] IDE Hard drive moved to external enclosure - missing files from desktop

Richard DeShong-2

The <user>\desktop and All Users\desktop folders will have all of the icons created by the user – whether they are files or shortcuts.  I would check with the user to make sure that they are not forgetting the actual process they used to access those files.  Many users do it so often that they forget that they actually click on a shortcut that takes them to a folder that has the files they use.  When you show them the desktop folder it doesn’t “click” because it’s not formatted in the same way as their desktop.

--

Richard DeShong,  Systems Analyst

Athletic Study Center,  U.C. Berkeley

164 Chavez Student Center,  Berkeley, CA 94720-4220

510-642-5123     asc.berkeley.edu

 

From: [hidden email] [mailto:[hidden email]] On Behalf Of Eric Fong
Sent: Monday, September 10, 2012 9:49 AM
To: [hidden email]
Subject: [Micronet] IDE Hard drive moved to external enclosure - missing files from desktop

 

Hello:

 

I have a user who had his computer die on him.  I had him remove the hard drive and put it into an external USB enclosure.  I think he was running Windows XP on it (he wasn’t sure, but it was several years old, so XP would have been the best choice at the time.)  When we connected it and ran it on his Windows 7 laptop, we found most of the files that he needed, but he said he had some important ones on his desktop, but now they didn’t appear.  We looked in the Users folder (at both his individual one and the All Users profile) and couldn’t find them.  Should we consider them lost or are they somewhere else that we haven’t checked yet?  I usually tell my users to save things on the different drives and not just on the desktop, but of course what do I know, I’m just their computer guy.

 

Eric

 

 

===============================================================================

 

Eric Fong

Computer Resource Specialist

Department of Ethnic Studies

UC Berkeley

506 Barrows Hall #2570

Berkeley, CA  94720

510.642.6555 – Office

510.642.6456 - Fax

 


 
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Re: [Micronet] IDE Hard drive moved to external enclosure - missing files from desktop

Robert L. Muzzy
In reply to this post by Eric Fong

Well, there's always the possibility that he remembers incorrectly and the files weren't on his desktop :-)    But they might have been shortcuts to a network or USB drive.  Did he map any network drives?  Did you search the whole disk for *.doc or whatever? 

 

On Mon, 10 Sep 2012 09:49:17 -0700, "Eric Fong" <[hidden email]> wrote:

Hello:

 

I have a user who had his computer die on him.  I had him remove the hard drive and put it into an external USB enclosure.  I think he was running Windows XP on it (he wasn’t sure, but it was several years old, so XP would have been the best choice at the time.)  When we connected it and ran it on his Windows 7 laptop, we found most of the files that he needed, but he said he had some important ones on his desktop, but now they didn’t appear.  We looked in the Users folder (at both his individual one and the All Users profile) and couldn’t find them.  Should we consider them lost or are they somewhere else that we haven’t checked yet?  I usually tell my users to save things on the different drives and not just on the desktop, but of course what do I know, I’m just their computer guy.

 

Eric

 

 

===============================================================================

 

Eric Fong

Computer Resource Specialist

Department of Ethnic Studies

UC Berkeley

506 Barrows Hall #2570

Berkeley, CA  94720

510.642.6555 – Office

510.642.6456 - Fax

 

 


 
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Re: [Micronet] IDE Hard drive moved to external enclosure - missing files from desktop

Guy D. VINSON
In reply to this post by Eric Fong
I have never know files to suddenly go walkabout from a hard drive, deleted yes, but not just go missing. Short of a partition issue or something like that I would look at if the files existed on the desktop or were simply shortcuts (which in that case would still be there even if the path had been lost) I trust about 50% of what a user tells me as to what the situation really is. (depending on the user)
---
Guy Vinson
Infrastructure & IT
College of Environmental Design
510-842-7199




On Mon, Sep 10, 2012 at 9:49 AM, Eric Fong <[hidden email]> wrote:

Hello:

 

I have a user who had his computer die on him.  I had him remove the hard drive and put it into an external USB enclosure.  I think he was running Windows XP on it (he wasn’t sure, but it was several years old, so XP would have been the best choice at the time.)  When we connected it and ran it on his Windows 7 laptop, we found most of the files that he needed, but he said he had some important ones on his desktop, but now they didn’t appear.  We looked in the Users folder (at both his individual one and the All Users profile) and couldn’t find them.  Should we consider them lost or are they somewhere else that we haven’t checked yet?  I usually tell my users to save things on the different drives and not just on the desktop, but of course what do I know, I’m just their computer guy.

 

Eric

 

 

===============================================================================

 

Eric Fong

Computer Resource Specialist

Department of Ethnic Studies

UC Berkeley

506 Barrows Hall #2570

Berkeley, CA  94720

<a href="tel:510.642.6555" value="+15106426555" target="_blank">510.642.6555 – Office

<a href="tel:510.642.6456" value="+15106426456" target="_blank">510.642.6456 - Fax

 



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Re: [Micronet] IDE Hard drive moved to external enclosure - missing files from desktop

Vivian Sophia
In reply to this post by Robert L. Muzzy
If the desktop was a redirected folder the items would be elsewhere.

On 9/10/12 9:04 PM, Robert L. Muzzy wrote:

Well, there's always the possibility that he remembers incorrectly and the files weren't on his desktop :-)    But they might have been shortcuts to a network or USB drive.  Did he map any network drives?  Did you search the whole disk for *.doc or whatever? 

 

On Mon, 10 Sep 2012 09:49:17 -0700, "Eric Fong" [hidden email] wrote:

Hello:

 

I have a user who had his computer die on him.  I had him remove the hard drive and put it into an external USB enclosure.  I think he was running Windows XP on it (he wasn’t sure, but it was several years old, so XP would have been the best choice at the time.)  When we connected it and ran it on his Windows 7 laptop, we found most of the files that he needed, but he said he had some important ones on his desktop, but now they didn’t appear.  We looked in the Users folder (at both his individual one and the All Users profile) and couldn’t find them.  Should we consider them lost or are they somewhere else that we haven’t checked yet?  I usually tell my users to save things on the different drives and not just on the desktop, but of course what do I know, I’m just their computer guy.

 

Eric

 

 

===============================================================================

 

Eric Fong

Computer Resource Specialist

Department of Ethnic Studies

UC Berkeley

506 Barrows Hall #2570

Berkeley, CA  94720

510.642.6555 – Office

510.642.6456 - Fax

 

 



 
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-- 
Vivian Sophia
LSCR desktop support partner

 
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Re: [Micronet] IDE Hard drive moved to external enclosure - missing files from desktop

Graham Patterson
In reply to this post by Eric Fong


Sounds like a case of folder redirection if the machine was part of a
Domain. It could be that the (old drive)\Documents and
Settings\(user)\Desktop has files with explicit permissions from the old
system, but then you should get an access denied response and still be
able to see them. I suppose there is a slim chance that the machine had
the XP form of Access Based Enumeration (Steady State) installed, but
that was intended for public shared systems.


Graham


On 9/10/12 9:49 AM, Eric Fong wrote:

> Hello:
>
> I have a user who had his computer die on him.  I had him remove the
> hard drive and put it into an external USB enclosure.  I think he was
> running Windows XP on it (he wasn’t sure, but it was several years old,
> so XP would have been the best choice at the time.)  When we connected
> it and ran it on his Windows 7 laptop, we found most of the files that
> he needed, but he said he had some important ones on his desktop, but
> now they didn’t appear.  We looked in the Users folder (at both his
> individual one and the All Users profile) and couldn’t find them.
> Should we consider them lost or are they somewhere else that we haven’t
> checked yet?  I usually tell my users to save things on the different
> drives and not just on the desktop, but of course what do I know, I’m
> just their computer guy.
>
> Eric
>
> ===============================================================================
>
> Eric Fong
>
> Computer Resource Specialist
>
> Department of Ethnic Studies
>
> UC Berkeley
>
> 506 Barrows Hall #2570
>
> Berkeley, CA  94720
>
> 510.642.6555 – Office
>
> 510.642.6456 - Fax


--
Graham Patterson, Systems Administrator
Lawrence Hall of Science, UC Berkeley   510-643-2222
"...past the iguana, the tyrannosaurus, the mastodon, the mathematical
puzzles, and the meteorite..." - directions to my office.

 
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Re: [Micronet] IDE Hard drive moved to external enclosure - missing files from desktop

Lawrence Sweet
When I am faced with similar data recovery challenges, I generally elect to expose the whole externally connected file system by booting to linux from a usb drive, launching "sudo nautilus" (or whatever file viewer your distro has). This grants unfettered access to the mounted file systems (including being able to bypass NTFS restrictions).



 

-----Original Message-----
From: [hidden email] [mailto:[hidden email]] On Behalf Of Graham Patterson
Sent: Tuesday, September 11, 2012 8:10 AM
To: [hidden email]
Subject: Re: [Micronet] IDE Hard drive moved to external enclosure - missing files from desktop



Sounds like a case of folder redirection if the machine was part of a Domain. It could be that the (old drive)\Documents and Settings\(user)\Desktop has files with explicit permissions from the old system, but then you should get an access denied response and still be able to see them. I suppose there is a slim chance that the machine had the XP form of Access Based Enumeration (Steady State) installed, but that was intended for public shared systems.


Graham


On 9/10/12 9:49 AM, Eric Fong wrote:

> Hello:
>
> I have a user who had his computer die on him.  I had him remove the
> hard drive and put it into an external USB enclosure.  I think he was
> running Windows XP on it (he wasn't sure, but it was several years
> old, so XP would have been the best choice at the time.)  When we
> connected it and ran it on his Windows 7 laptop, we found most of the
> files that he needed, but he said he had some important ones on his
> desktop, but now they didn't appear.  We looked in the Users folder
> (at both his individual one and the All Users profile) and couldn't find them.
> Should we consider them lost or are they somewhere else that we
> haven't checked yet?  I usually tell my users to save things on the
> different drives and not just on the desktop, but of course what do I
> know, I'm just their computer guy.
>
> Eric
>
> ======================================================================
> =========
>
> Eric Fong
>
> Computer Resource Specialist
>
> Department of Ethnic Studies
>
> UC Berkeley
>
> 506 Barrows Hall #2570
>
> Berkeley, CA  94720
>
> 510.642.6555 - Office
>
> 510.642.6456 - Fax


--
Graham Patterson, Systems Administrator
Lawrence Hall of Science, UC Berkeley   510-643-2222
"...past the iguana, the tyrannosaurus, the mastodon, the mathematical puzzles, and the meteorite..." - directions to my office.

 
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Re: [Micronet] IDE Hard drive moved to external enclosure - missing files from desktop

tedcrum
I was going to write that there is also a Windows utility to do this,
one that I keep on the test machine I for data recovery. It's Admin
Allow by Mike Ingle, c.1997. But I seem to have the only copy left in
existence - I think someone wanted it to go away.

Admin allow, running as admin, takes ownership of file and folders,
gives the administrator full control, they restores ownership to the
original owner.

-tc



At 08:25 AM 9/11/2012, Lawrence Sweet wrote:

>When I am faced with similar data recovery challenges, I generally
>elect to expose the whole externally connected file system by
>booting to linux from a usb drive, launching "sudo nautilus" (or
>whatever file viewer your distro has). This grants unfettered access
>to the mounted file systems (including being able to bypass NTFS restrictions).
>
>
>
>
>
>-----Original Message-----
>From: [hidden email]
>[mailto:[hidden email]] On Behalf Of Graham Patterson
>Sent: Tuesday, September 11, 2012 8:10 AM
>To: [hidden email]
>Subject: Re: [Micronet] IDE Hard drive moved to external enclosure -
>missing files from desktop
>
>
>
>Sounds like a case of folder redirection if the machine was part of
>a Domain. It could be that the (old drive)\Documents and
>Settings\(user)\Desktop has files with explicit permissions from the
>old system, but then you should get an access denied response and
>still be able to see them. I suppose there is a slim chance that the
>machine had the XP form of Access Based Enumeration (Steady State)
>installed, but that was intended for public shared systems.
>
>
>Graham
>
>
>On 9/10/12 9:49 AM, Eric Fong wrote:
> > Hello:
> >
> > I have a user who had his computer die on him.  I had him remove the
> > hard drive and put it into an external USB enclosure.  I think he was
> > running Windows XP on it (he wasn't sure, but it was several years
> > old, so XP would have been the best choice at the time.)  When we
> > connected it and ran it on his Windows 7 laptop, we found most of the
> > files that he needed, but he said he had some important ones on his
> > desktop, but now they didn't appear.  We looked in the Users folder
> > (at both his individual one and the All Users profile) and
> couldn't find them.
> > Should we consider them lost or are they somewhere else that we
> > haven't checked yet?  I usually tell my users to save things on the
> > different drives and not just on the desktop, but of course what do I
> > know, I'm just their computer guy.
> >
> > Eric
> >
> > ======================================================================
> > =========
> >
> > Eric Fong
> >
> > Computer Resource Specialist
> >
> > Department of Ethnic Studies
> >
> > UC Berkeley
> >
> > 506 Barrows Hall #2570
> >
> > Berkeley, CA  94720
> >
> > 510.642.6555 - Office
> >
> > 510.642.6456 - Fax
>
>
>--
>Graham Patterson, Systems Administrator
>Lawrence Hall of Science, UC Berkeley   510-643-2222
>"...past the iguana, the tyrannosaurus, the mastodon, the
>mathematical puzzles, and the meteorite..." - directions to my office.
>
>
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>meetings, please visit the Micronet Web site:
>
>http://micronet.berkeley.edu
>
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>on the Internet.  This means these messages can be viewed by (among
>others) your bosses, prospective employers, and people who have
>known you in the past.
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>meetings, please visit the Micronet Web site:
>
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>
>Messages you send to this mailing list are public and
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>on the Internet.  This means these messages can be viewed by (among
>others) your bosses, prospective employers, and people who have
>known you in the past.



 
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[Micronet] VMware Thinapp Purchases

Lawrence Sweet
In reply to this post by Lawrence Sweet
Micronetters,

I am looking for Vmware thinapp campus purchasing options - I did not find this product on bearbuy and I thought someone here would be able to point me in the right direction if a campus purchase option existed.

Thanks,

.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,
Lawrence Sweet
Applications Programmer II
ECSM
Haas School of Business
University of California, Berkeley
Bakar Computer Center
Cell 925-324-2855
.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,
 
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Re: [Micronet] VMware Thinapp Purchases

johnww
You can order ThinApp licenses from the SHI punch-out at the Bearbuy site.
The SHI punch-out icon is under the  "Office/Computer" heading near the
bottom of the page.  Make sure you order EDU licenses and not the regular
variety. The EDU license price is nearly half the regular license price.

John Wuorenmaa
Berkeley Language Center


> Micronetters,
>
> I am looking for Vmware thinapp campus purchasing options - I did not find
> this product on bearbuy and I thought someone here would be able to point
> me in the right direction if a campus purchase option existed.
>
> Thanks,
>
> .,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,
> Lawrence Sweet
> Applications Programmer II
> ECSM
> Haas School of Business
> University of California, Berkeley
> Bakar Computer Center
> Cell 925-324-2855
> .,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,
>
> -


 
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Re: [Micronet] IDE Hard drive moved to external enclosure - missing files from desktop

Eric Fong
In reply to this post by Lawrence Sweet
Hi all:

Thanks for all of your suggestions.  I am going with the conclusion that the
files are gone, and the faculty member just never properly saved his files
so they are gone.  He's starting again from his backups.....which are on
3.5" floppies (!?!?!)  He knows now about proper backup methods.

Eric



 
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