[Micronet] Mac Mail and CalMail oddity

[Kevin Edgecomb]

I have a user who's noticed an interesting issue with Mac Mail (4.4) and CalMail. Using IMAP, when his Rules move a message with an attachment to a folder, the attachment is garbled.  Yet the attachment is fine if the rule is disabled and it sits in the Inbox, or if he manually moves or copies it.  Strange, right?

Has anyone else had this happen?

Regards,
Kevin Edgecomb
Systems Administrator
Space Sciences Laboratory, UC Berkeley
[hidden email]
[phone]


 
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[Bernie Rossi]

Hi Kevin,

I am forwarding your message into the CalMail consult ticketing queue.  
I can assist you from there.

Thanks,

Bernie


On 3/18/11 12:47 PM, Kevin Edgecomb wrote:

> I have a user who's noticed an interesting issue with Mac Mail (4.4) and CalMail. Using IMAP, when his Rules move a message with an attachment to a folder, the attachment is garbled.  Yet the attachment is fine if the rule is disabled and it sits in the Inbox, or if he manually moves or copies it.  Strange, right?
>
> Has anyone else had this happen?
>
> Regards,
> Kevin Edgecomb
> Systems Administrator
> Space Sciences Laboratory, UC Berkeley
> [hidden email]
> [phone]
>
>
>
> -------------------------------------------------------------------------
> The following was automatically added to this message by the list server:
>
> To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:
>
> http://micronet.berkeley.edu
>
> Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.

 
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[Mark Ingles]

Kevin,

I don't have this problem running OS X 10.6.6 and Mail 4.4. On my system, Word and graphic attachments move fine with rules in place. A couple of ideas:

- Delete the rules and recreate them.
- Create a new account on the user's machine and see if the problem carries over.

Mark



On Mar 18, 2011, at 1:54 PM, Bernie Rossi wrote:

> Hi Kevin,
>
> I am forwarding your message into the CalMail consult ticketing queue.  
> I can assist you from there.
>
> Thanks,
>
> Bernie
>
>
> On 3/18/11 12:47 PM, Kevin Edgecomb wrote:
>> I have a user who's noticed an interesting issue with Mac Mail (4.4) and CalMail. Using IMAP, when his Rules move a message with an attachment to a folder, the attachment is garbled.  Yet the attachment is fine if the rule is disabled and it sits in the Inbox, or if he manually moves or copies it.  Strange, right?
>>
>> Has anyone else had this happen?
>>
>> Regards,
>> Kevin Edgecomb
>> Systems Administrator
>> Space Sciences Laboratory, UC Berkeley
>> [hidden email]
>> [phone]
>>
>>
>>
>> -------------------------------------------------------------------------
>> The following was automatically added to this message by the list server:
>>
>> To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:
>>
>> http://micronet.berkeley.edu
>>
>> Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
>
>
>
> -------------------------------------------------------------------------
> The following was automatically added to this message by the list server:
>
> To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:
>
> http://micronet.berkeley.edu
>
> Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.

Mark Ingles
UC Berkeley, 2195 Hearst Ave, Berkeley, CA 94720
Departmental On-site Computing Support (DOCS)
Information Services & Technology
http://docs.berkeley.edu


 
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[Kevin Edgecomb]

Thank you all for the suggestions.

Regards,
Kevin.

 
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