Please help us spread the word about two brand new and exciting positions at UCB Extension!
Extension IT is currently looking to fill two new full time career positions that will supervise Classroom and Technology Support Services staff, one serving our Berkeley facility on University Avenue and the other one at our new San Francisco Spear Street facility.
*** Please direct anyone you think might be a quality candidate to our post or forward this email as you see fit! ***
The new roles at each location will allow us to focus on and optimize service delivery, customer satisfaction and staff efficiencies. While the position is within IT and must comprehend IT functionalities, the position can very much be seen as a customer service supervisory role. A great candidate will have remarkable interpersonal skills, a talent for spotting opportunities for improvement, and the ability to execute and achieve those improvements leveraging and leading a team ranging from clerical to technical.
Above is link to the posting at Linkedin, and I’m also pasting the job description further below.
Thanks a million!
Director of Information Technology
UC Berkeley Extension
This position will be one of two to supervise a team of staff responsible for delivering support services to instructors and students across locations. The role will be key in identifying opportunities for improved and exceptional customer service, conceiving, proposing and implementing solutions that add value, and maximizing efficiency and agility among team members.
Success in this role will require a deep understanding and embodiment of Customer Service focus, ability to optimize service delivery and supervise a distributed team with responsibilities ranging from Clerical to technical.
Salary: For information on the comprehensive benefits package offered by the University visit:
First Review Date: February 12, 2015
To Apply: Please submit your cover letter and resume as a single attachment when applying through jobs.berkeley.edu click on ‘Job Listings’ followed by ‘External Applicants’, and then search for job number 19274.
Additional Information: The work schedule for Supervisors is 10am-7pm. This position has been designated as sensitive and may require a Criminal Background Check. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy see
If you’d like more information about your EEO rights as an applicant under the law, please see:
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