I was wondering if anyone else has had any issues with Office 2010
reconfiguring for users, once a day, without administrative
privileges to their local machines? This configuration process can
take up to 2 minutes before the user is allowed access the
application. i.e. Word, PowerPoint, etc.) This issue does not
reappear with a reboot or log-off; it only appears to happen once a
day. I believe this issue is related to the "Office Software
Protection Platform" service. The event log entry reads " The
Office Software Protection Platform service terminated with the
following error: Cannot create a file when that file already
exists." (Event ID 7023 - Service Control Manager) I am uncertain
where office is trying to write to on the system.
Googling turned up similar issues surrounded around upgrading from
Office 2007 to Office 2010. This is not the case here. Clean
install of Windows 7 and Office 2010. This issue also happens when
the application is started in Safe Mode. I can also reproduce the
issue when I remove the computer from the domain and rejoin.
I have tried the following:
Uninstalling/reinstalling Office 2010
Installed with user in the Administrators group, activated
Office then removed user from admin group...next day same thing
Granting user "Full Permissions" to the HKLM --
Software--Microsoft--Office folder of the registry
Installed Office with Office Customization Tool with correct
Tried Volume Activation Management Toolkit to ensure
The workstations are Windows 7 Pro on the CAMPUS domain
Office 2010 Pro (MCCA License)
Office Applications Activated
Standard Users (Not Administrators)
Thank you in advance for any help or insight into this issue.
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