[Micronet] Ordering Data Network Services: Available on Berkeley Telecom Catalog starting September 21

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[Micronet] Ordering Data Network Services: Available on Berkeley Telecom Catalog starting September 21

Lucia Y TSAI
Re-sending with corrected Subject line and date!

Greetings,

We are getting ready to drive another stake into the heart of the legacy IST Shopping Cart.  

In May 2014, IST launched the new Berkeley Telecom Catalog for Voice products and services. This was the first phase of a longer range plan to replace the IST Shopping Cart with a robust and more user-friendly service portal.  The new system also provides greater visibility for tracking and managing requests.    

Starting on Monday, September 21, 2015, you will be able to place orders for Data Network products and services using the Telecom Catalog. The IST Shopping Cart will continue to be available for handling Data Network orders through Thursday.  Beginning Friday, September 25, all Data Network orders must be submitted via the Telecom Catalog; the IST Shopping Cart will no longer accept Data orders.   See the timeline of changes below.

Other services on the IST Shopping Cart are not changing at this time.  So, while the ordering of Data Network services is moving to the Telecom Catalog, you will still use the IST Shopping Cart to generate Data Network Connection reports.  Those reports will be moving to the system at a later date.  

We are setting up demo/training sessions starting Tuesday, September 22, and will send additional information once we have verified the dates.  

Timeline:

Monday, September 21, 2015:
Ordering for Data Network products and services available on Telecom Catalog.  Data orders may still be placed via the IST Shopping Cart.

Tuesday, September 22, 2015:
Training/demo session on Ordering Data Network Services - 10am-12pm @ 150 University Hall.  Handout materials will be made available in advance.   We will schedule additional demos (web conferences) during the week.  

Thursday, September 24, 2015:
Last day to place orders for Data Network services using the IST Shopping Cart. 

Friday, September 25, 2015:  
All Data orders must be submitted using the Telecom Catalog.  Ordering for Data Network services is  turned off on the IST Shopping Cart.  The Shopping Cart remains available to handle all other items.

To access the Telecom Catalog, go to "http://telcat.berkeley.edu."  

If you have any questions regarding this change, please feel free to contact the IST-Telecommunications ServiceNow Data team at "[hidden email]"

Regards,
Lucia

Lucia Tsai
IST-Telecommunications 
<a href="tel:510-642-9814" value="+15106429814" target="_blank">510-642-9814





 
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