[Micronet] Problem with Tortoise

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[Micronet] Problem with Tortoise

David D. Lee

Hey everyone!

 

An urgent problem here.  I have a user who connects to the campus subversion server to our own repository.  They access the repository using Tortoise and a public/private keyset.  For the key we are using pagent.  With all of the other users there is no problems connecting, with this one when I tell it to use plink and attempt to connect it brings up a blank command prompt and just sits there.  I have let it sit there for 10 minutes and nothing happens.  I close the prompt and it opens 6 more, all blank.  I have attempted to use tortoiseplink and I get a message saying “unable to connect”.  If I use nothing then I get a password prompt that no password will work on.  She is running windows 7 pro 32bit and the latest version of tortoise.  I even attempted to use older versions of tortoise but to no avail.  This is working fine on all other machines working on the same image.

 

Help me, I’ve attempted everything I can think of.

 

David D. Lee
Computer Resource Specialist II
Client Technology Services
UC Berkeley
510-642-6318
[hidden email]

 


 
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Re: [Micronet] Problem with Tortoise

Ian Crew
I don't know the answer, but svn-support@lists might be able to help....

Ian

On Aug 16, 2012, at 11:24 AM, "David D. Lee" <[hidden email]> wrote:

Hey everyone!
 
An urgent problem here.  I have a user who connects to the campus subversion server to our own repository.  They access the repository using Tortoise and a public/private keyset.  For the key we are using pagent.  With all of the other users there is no problems connecting, with this one when I tell it to use plink and attempt to connect it brings up a blank command prompt and just sits there.  I have let it sit there for 10 minutes and nothing happens.  I close the prompt and it opens 6 more, all blank.  I have attempted to use tortoiseplink and I get a message saying “unable to connect”.  If I use nothing then I get a password prompt that no password will work on.  She is running windows 7 pro 32bit and the latest version of tortoise.  I even attempted to use older versions of tortoise but to no avail.  This is working fine on all other machines working on the same image.
 
Help me, I’ve attempted everything I can think of.
 
David D. Lee 
Computer Resource Specialist II 
Client Technology Services 
UC Berkeley 
510-642-6318 
[hidden email]
 

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Ian Crew
Platform and Services Manager, Research Hub
Content Management Technologies
Architecture, Middleware and Common Applications
Information Services and Technology
University of California, Berkeley
Earl Warren Hall, Second Floor


 
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Re: [Micronet] Problem with Tortoise

Aron Roberts
In reply to this post by David D. Lee
Three suggestions regarding this Tortoise->SVN repo connection issue:

1) Review the suggestions in this FAQ:
https://wikihub.berkeley.edu/display/ucbdvkt/Code+at+Berkeley+-+FAQs#CodeatBerkeley-FAQs-IAmHavingTroubleConnectingwithTortoiseWhatAmIMissing

2) See if using a command line SVN client, with the same private key,
can successfully connect.

3) Contact Code@Berkeley support.

Best of luck!
Aron Roberts
Research & Content Technologies

On Thu, Aug 16, 2012 at 11:24 AM, David D. Lee <[hidden email]> wrote:

> Hey everyone!
>
>
>
> An urgent problem here.  I have a user who connects to the campus subversion
> server to our own repository.  They access the repository using Tortoise and
> a public/private keyset.  For the key we are using pagent.  With all of the
> other users there is no problems connecting, with this one when I tell it to
> use plink and attempt to connect it brings up a blank command prompt and
> just sits there.  I have let it sit there for 10 minutes and nothing
> happens.  I close the prompt and it opens 6 more, all blank.  I have
> attempted to use tortoiseplink and I get a message saying “unable to
> connect”.  If I use nothing then I get a password prompt that no password
> will work on.  She is running windows 7 pro 32bit and the latest version of
> tortoise.  I even attempted to use older versions of tortoise but to no
> avail.  This is working fine on all other machines working on the same
> image.
>
>
>
> Help me, I’ve attempted everything I can think of.
>
>
>
> David D. Lee
> Computer Resource Specialist II
> Client Technology Services
> UC Berkeley
> 510-642-6318
> [hidden email]
>
>
>
>
>
> -------------------------------------------------------------------------
> The following was automatically added to this message by the list server:
>
> To learn more about Micronet, including how to subscribe to or unsubscribe
> from its mailing list and how to find out about upcoming meetings, please
> visit the Micronet Web site:
>
> http://micronet.berkeley.edu
>
> Messages you send to this mailing list are public and world-viewable, and
> the list's archives can be browsed and searched on the Internet.  This means
> these messages can be viewed by (among others) your bosses, prospective
> employers, and people who have known you in the past.
>

 
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Re: [Micronet] Problem with Tortoise

Karl R. Grose
In reply to this post by David D. Lee
Hi David,

On Thu, Aug 16, 2012 at 11:24 AM, David D. Lee <[hidden email]> wrote:

> server to our own repository.  They access the repository using Tortoise and
> a public/private keyset.  For the key we are using pagent.  With all of the

I don't know if this will help you, but I've appended the (internal)
wiki page that we have for setting up Windows 7 64-bit with SVN and
code.b.e.

--Karl

=======

> other users there is no problems connecting, with this one when I tell it to
> use plink and attempt to connect it brings up a blank command prompt and
> just sits there.  I have let it sit there for 10 minutes and nothing
> happens.  I close the prompt and it opens 6 more, all blank.  I have
> attempted to use tortoiseplink and I get a message saying “unable to
> connect”.  If I use nothing then I get a password prompt that no password
> will work on.  She is running windows 7 pro 32bit and the latest version of
> tortoise.  I even attempted to use older versions of tortoise but to no
> avail.  This is working fine on all other machines working on the same
> image.

 
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calnet-WindowsSVNConfiguration-160812-1235-486.pdf (16K) Download Attachment