[Micronet] file share los part to

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[Micronet] file share los part to

Lucy Greco

Hi:

 After  fighting with the problem I wrote about yesterday here is what the situation is.

For the past year all my systems   and some at different locations on campus have been connecting no problem to my nas and several shares on that nas. As of Wednesday morning no one could connect any  more.

Here in the lab we have been using a log on script to map the drives. Nothing changed that we know of. Everything worked fine Tuesday night and Wednesday when staff came to work they lost the access to the shares. If they tried to click on the mapped shares they got the  device name is all ready in use.

 After talking to  Richard D he recommended disconnecting the maps and re mapping them.

 I did so and tried the following.

I first tried to just restart to see if the log on script would re map but no go. I then re mapped the drives by hand and it worked but only on vista systems. The bad part of this was the staff that depends on the share               to do their work are on xp systems. We were not able to remap the drives at all on the xp systems every time we tried we kept being asked for the pass word and no matter how many times we entered it we could not connect. We then called off campus for help.

 I called in a personal favor and got an it networking company to give me some free phone support.

We then tried disconnecting from the domain and reconnecting and same thing. We then used the following command  to re set the pass word cash on the effected systems

 

rundll32 keymgr, KRShowKeyMgr

and were surprise to see no passwords stored at all and then added the nas. And the password.

Then we were able to map the shares again. However we had to do it per account and each time we need to enter the password.

First question what happened to make this stop working.

Next question  how do we get the pass word to be remembered. Most of the staff is work study and we don’t want to give them all the pass word.

 Last why did it work in vista and not xp.

And to top it all off   any user on campus that needs access to their voice profile for dragon  can’t get to it at all right now.

So someone please tell me what’s the next step here how can we fix this so that its back to Tuesday working configuration

Thanks

 

Lucy Greco

Assistive Technology Specialist

Disabled Student's Program UC Berkeley

(510) 643-7591

http://attlc.berkeley.edu

http://webaccess.berkeley.edu

 


 
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Re: [Micronet] file share los part to

Graham Patterson
The address of the PDC emulator (NT-style logins) was changed to
ACTDIR04 on the 16th (Monday). There was a note about it on the CalNetAD
list, and the CCMS recent changes at
https://calnetad.berkeley.edu/SUPPORTANDTOOLS/Pages/default.aspx lists
the adjustment.

I seem to remember that this NAS has a specific address for the domain
controller function, and may be sensitive to a change like this.

Graham

On 8/20/2010 5:12 PM, lucia greco wrote:

> Hi:
>
>   After  fighting with the problem I wrote about yesterday here is what the
> situation is.
>
> For the past year all my systems   and some at different locations on campus
> have been connecting no problem to my nas and several shares on that nas. As
> of Wednesday morning no one could connect any  more.
>
> Here in the lab we have been using a log on script to map the drives.
> Nothing changed that we know of. Everything worked fine Tuesday night and
> Wednesday when staff came to work they lost the access to the shares. If
> they tried to click on the mapped shares they got the  device name is all
> ready in use.
>
>   After talking to  Richard D he recommended disconnecting the maps and re
> mapping them.
>
>   I did so and tried the following.
>
> I first tried to just restart to see if the log on script would re map but
> no go. I then re mapped the drives by hand and it worked but only on vista
> systems. The bad part of this was the staff that depends on the share
> to do their work are on xp systems. We were not able to remap the drives at
> all on the xp systems every time we tried we kept being asked for the pass
> word and no matter how many times we entered it we could not connect. We
> then called off campus for help.
>
>   I called in a personal favor and got an it networking company to give me
> some free phone support.
>
> We then tried disconnecting from the domain and reconnecting and same thing.
> We then used the following command  to re set the pass word cash on the
> effected systems
>
>
>
> rundll32 keymgr, KRShowKeyMgr
>
> and were surprise to see no passwords stored at all and then added the nas.
> And the password.
>
> Then we were able to map the shares again. However we had to do it per
> account and each time we need to enter the password.
>
> First question what happened to make this stop working.
>
> Next question  how do we get the pass word to be remembered. Most of the
> staff is work study and we don't want to give them all the pass word.
>
>   Last why did it work in vista and not xp.
>
> And to top it all off   any user on campus that needs access to their voice
> profile for dragon  can't get to it at all right now.
>
> So someone please tell me what's the next step here how can we fix this so
> that its back to Tuesday working configuration
>
> Thanks
>
>
>
> Lucy Greco
>
> Assistive Technology Specialist
>
> Disabled Student's Program UC Berkeley
>
> (510) 643-7591
>
> http://attlc.berkeley.edu
>
> http://webaccess.berkeley.edu
>
>
>
>
>
>
>
>
> -------------------------------------------------------------------------
> The following was automatically added to this message by the list server:
>
> To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:
>
> http://micronet.berkeley.edu
>
> Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.

--
Graham Patterson, System Administrator
Lawrence Hall of Science, UC Berkeley

 
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The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

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Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.