[Micronet] slow Snow Leopard advice?

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[Micronet] slow Snow Leopard advice?

tedcrum
All I know about Macs is what I hear from my users, and what I read
on the Internet.....


A lab here has a (2009) MacBook Pro 15" and a 2010 MBP 15" (i5). They
have been running a Powerpoint 2008 presentation, part of a
Psychology research project, on the older machine without problem. On
the new machine it loads too slowly to be useable.

When they took both to the Genius Bar,  no problem was found with the
new machine, but a Software Update of the old machine ruined it too.

 From the net I find that:

- 10.6.0 was fast.

- 10.6.1 had disk I/O problems.

- Performance Update 1.0 was supposed to help.



The current OS version is 10.6.4, and Performance Update will not
install, due to a "later version" being installed; apparently the
Update is folded into 10.6.2 and above.

My assumption is that the old machine had 10.6.0, and updating it to
current OS revision broke it, and that Apple has yet to fix the problem.


Does anyone have any advice? Is there a Microsoft problem too?


Thank,

Ted Crum
Psychology Dept.





 
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Re: [Micronet] slow Snow Leopard advice?

Christopher A. Morrison
Try opening /Applications/Utilities/Activity Monitor and see what's eating up all the CPU.

Also check RAM usage in Activity Monitor. How much RAM does the machine have. How much actually shows up in Activity Monitor. The slowness might me due to the machine having to use virtual memory too much.

Make sure all updates are installed for both the Mac and Microsoft Office.

Other suggestions:
1. Repair permissions with Disk Utility

2. Install Applejack (http://applejack.sourceforge.net/), start up while holding down Command-S (single user mode) and (when you finally get the command prompt) type "applejack AUTO restart" (without quote marks, case sensitive). Wait for the computer to restart and then see if there's any difference.

3. Start up from the disk that came with the Mac and run Disk Utility to repair the disk.

4. Repair the drive with DiskWarrior, either started up from a DiskWarrior CD or start the malfunctioning Mac up in FireWire target disk mode (hold down the T key while restarting until you get the FireWire symbol on the screen), and repair it as a FW disk attached to another Mac via FireWire cable.

: )

Christopher Morrison
Computer Resource Specialist
Information Systems
Intercollegiate Athletics

Go Bears!


On Sep 23, 2010, at 10:39 AM, Ted Crum wrote:

> All I know about Macs is what I hear from my users, and what I read
> on the Internet.....
>
>
> A lab here has a (2009) MacBook Pro 15" and a 2010 MBP 15" (i5). They
> have been running a Powerpoint 2008 presentation, part of a
> Psychology research project, on the older machine without problem. On
> the new machine it loads too slowly to be useable.
>
> When they took both to the Genius Bar,  no problem was found with the
> new machine, but a Software Update of the old machine ruined it too.
>
> From the net I find that:
>
> - 10.6.0 was fast.
>
> - 10.6.1 had disk I/O problems.
>
> - Performance Update 1.0 was supposed to help.
>
>
>
> The current OS version is 10.6.4, and Performance Update will not
> install, due to a "later version" being installed; apparently the
> Update is folded into 10.6.2 and above.
>
> My assumption is that the old machine had 10.6.0, and updating it to
> current OS revision broke it, and that Apple has yet to fix the problem.
>
>
> Does anyone have any advice? Is there a Microsoft problem too?
>
>
> Thank,
>
> Ted Crum
> Psychology Dept.
>
>
>
>
>
>
> -------------------------------------------------------------------------
> The following was automatically added to this message by the list server:
>
> To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:
>
> http://micronet.berkeley.edu
>
> Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.

 
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Re: [Micronet] slow Snow Leopard advice?

Wyn Davies
In reply to this post by tedcrum
I agree with Chris' ideas on what to look for.   I've never tried AppleJack but it is just adding a "gui" to some command line tools so it should be fine.  As far as 10.6.4 slowing things down, I looked through our internal reports and can't find anything that is showing up as a widespread issue.  The Performance Update 1.0 fixed intermittent pauses or lags in certain hard drives, a very small subset of machines and drives.  I would also suggest downloading the 10.6.4 combo update and running that to see what happens.  I would do that after doing all the things Chris pointed out.

.wyn

-----------
Wyn Davies
Sr. Systems Engineer
Apple - West Higher Education
[hidden email]
408.425.3312
 





On Sep 23, 2010, at 10:39 AM, Ted Crum wrote:

> All I know about Macs is what I hear from my users, and what I read
> on the Internet.....
>
>
> A lab here has a (2009) MacBook Pro 15" and a 2010 MBP 15" (i5). They
> have been running a Powerpoint 2008 presentation, part of a
> Psychology research project, on the older machine without problem. On
> the new machine it loads too slowly to be useable.
>
> When they took both to the Genius Bar,  no problem was found with the
> new machine, but a Software Update of the old machine ruined it too.
>
> From the net I find that:
>
> - 10.6.0 was fast.
>
> - 10.6.1 had disk I/O problems.
>
> - Performance Update 1.0 was supposed to help.
>
>
>
> The current OS version is 10.6.4, and Performance Update will not
> install, due to a "later version" being installed; apparently the
> Update is folded into 10.6.2 and above.
>
> My assumption is that the old machine had 10.6.0, and updating it to
> current OS revision broke it, and that Apple has yet to fix the problem.
>
>
> Does anyone have any advice? Is there a Microsoft problem too?
>
>
> Thank,
>
> Ted Crum
> Psychology Dept.
>
>
>
>
>
>
> -------------------------------------------------------------------------
> The following was automatically added to this message by the list server:
>
> To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:
>
> http://micronet.berkeley.edu
>
> Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.


 
-------------------------------------------------------------------------
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site:

http://micronet.berkeley.edu

Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet.  This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.